YOUR FIRST VISIT
Your Smile Journey, Made Simple
We believe a great orthodontic experience begins long before your first appointment. From preparing your visit to finding answers to your questions, we’re here to make every step feel simple, comfortable, and stress-free.
Explore our resources and feel confident knowing we’re here to guide you along the way.
NEW PATIENT FORMS
A Few Details Before You Arrive
Your time matters to us. To help make your first visit as smooth as possible, we encourage you to complete your new patient forms before your appointment.
Taking care of the details ahead of time means more time to focus on what matters most which is getting to know you and your smile.
Patient registration
Who’s coming in, how to reach you, and which dentist we should loop in.
Medical & dental history
Medications, allergies, and past treatments. The details that keep care safe.
Insurance & billing
Your coverage and who to bill, so benefits are verified before you sit down.
Consent & privacy
A short notice on how we look after your records and share them with your dentist.
WHAT TO EXPECT
Every Great Smile Starts Somewhere
About 45-60 minutes, start to finish so nothing feels like a surprise.
What to bring
Insurance card (and any secondary coverage)
Photo ID
A current list of medications
Notes from your dentist, if they sent you our way
Bringing your child? We go at their pace, and a parent’s lap is always welcome.
10 MINUTES EARLY
1
Arrive and settle in
We build extra time into first visits, so there’s not need to rush or sit in a crowded room.
ABOUT 15 MINUTES
A quick exam
We look at your teeth, jaws, and bite. It’s a careful look, not a procedure.
ABOUT 10 MINUTES
Photos and a digital scan
2
We look at your teeth, jaws, and bite. It’s a careful look, not a procedure.
2
ABOUT 20 MINUTES
The conversation
We talk through what we found, what it means, and every option
ABOUT 10 MINUTES
Your plan, in writing
A clear timeline, a total price, and exactly how insurance an monthly payments would work.
3
A WEEK TO THINK
No pressure to decide
Take the plan home and talk it over. Nobody will chase you for a signature.
4
5
2
6
REFERRALS
Great Care Begins with Connection
We’re grateful for the trust patients, families, and dental professionals place in us. Whether you’re referring someone you care about or a patient who could benefit from orthodontic treatment, we’re here to make the whole process simple and welcoming.
01
A call before anything is sent
Dentists can call (562) 222-3679 to talk the cause through first — what you’re seeing, and whether a consultation is the right next step.
02
Records, shared the careful way
We confirm a secure way to pass photos, X-rays, and notes across. Health details never travel by ordinary email.
03
Your patient books when ready
They can request a visit themselves, or we’ll reach out and find a time that suits the family.
04
You hear how it went
After the visit we send a short summary of the plan, so your records stay as current as theirs.